Which component of CATWOE identifies the primary beneficiaries of a transformation?

The component of CATWOE that identifies the primary beneficiaries of a transformation is Customer. This aspect focuses specifically on those who receive benefits or who are impacted by the changes made in a system or process. In the context of business analysis, understanding who the customers are is crucial since they represent the end-users or stakeholders that the transformation aims to serve.

By identifying the Customer, analysts can ensure that the solution is designed with the needs and preferences of these beneficiaries in mind, leading to improved satisfaction and value from the transformation. This understanding also helps in prioritizing requirements and making decisions that align with the interests of those who will directly benefit from the outcome.

While the other components of CATWOE—Actors, Worldview, and Owner—contribute to the overall analysis and understanding of a system, they focus on different areas. Actors refer to those who perform actions within the system, Worldview pertains to the broader context and beliefs that drive the transformation, and Owner denotes those who have the authority over the system or transformation. Each of these elements plays a role in shaping the transformation, but it is the Customer that distinctly highlights the beneficiaries.