What type of engagement involves negotiating stakeholder conflicts?

The correct answer is the option that identifies stakeholder engagement as the type of activity where negotiating stakeholder conflicts occurs. Stakeholder engagement involves actively involving those who have an interest in the project, including understanding their needs, expectations, and potential conflicts. During this process, business analysts and project managers work to manage, negotiate, and resolve conflicts among various stakeholders. This ensures that all voices are heard and that solutions are developed collaboratively.

In contrast, written communication generally pertains to the delivery of messages in a textual format and does not inherently involve negotiation. Internal auditing focuses on evaluating an organization’s processes and compliance rather than stakeholder involvement directly. Market engagement relates to how a business interacts with its market for better understanding and positioning but does not deal specifically with stakeholder conflicts. These distinctions clarify why stakeholder engagement is the correct context for negotiating stakeholder conflicts.