What is the first stage of the gap analysis process?

The first stage of the gap analysis process is focused on investigating and modeling the current situation. This stage is vital because it establishes a clear understanding of where an organization currently stands before any comparisons to desired outcomes can be made. By thoroughly examining and documenting the existing processes, systems, and performance levels, businesses can identify strengths, weaknesses, and any potential hurdles that may exist within their current framework.

This foundational understanding is necessary to inform later stages of the process, as it provides the baseline from which all further analysis will occur. Having a detailed and accurate model of the current situation ensures that the subsequent steps, such as comparing it to the target state and identifying gaps, are based on solid evidence. This includes recognizing not just what is currently being done, but also any limitations or inefficiencies that need to be addressed in order to meet future objectives.